FAQ

1What is appraisee?
appraisee is a digital vehicle appraisal software provides a quick and accurate way to digitally capture both your ‘online’ and ‘face to face’ part-exchange details, so each vehicle appraisal is digitised and put in the one place.
2How does it work?
appraisee’s digital vehicle appraisal software provides you with dedicated ‘Price My Car’ links which can be used on your website, online marketing campaigns, and they can also be sent directly to a customer as well. These dedicated links are used to digitally gather up all part-exchange details that you need to engage, qualify and stack the deal. In addition to this, appraisee also provides your salespeople with a quick and accurate way to capture a ‘face to face’ part-exchange details through the ‘appraisee’ app. Not only can you accurately record any type of vehicle damage, but it also boasts Number Plate Recognition software that has real-time access to the vehicle variant, MOT, and Tax status.
3Is it easy to use?
Gone are the days of excel sheets, post it notes, and countless back and forth phone calls between all the parties involved. appraisee intuitive auto appraisal software not only gives you all the relevant information you need in one centralized place but also connects everybody involved in the vehicle appraisal process, like sales, management, service teams and external vendors.
4Does it help reduce my exposure to GDPR issues?
It’s mobile car appraisal software helps reduce your exposure to any potential GDPR issues by eliminating the use of personal WhatsApp accounts to get PX images/videos.
5Does it have CRM integration?
appraisee’s auto appraisal software is compatible with several leading Customer Relationship Management Systems.
6What if I want to send a vehicle appraisal to the trade?
appraisee’s digital vehicle appraisal software has a built-in Trader/Auction Platform that enables you to instantly send to one, or multiple underwriters at once. When this happens, the trader receives a text message with a link to the vehicle with relevant data and images. The trader can then bid on the vehicle with just one touch. All bids sent, are instantaneously received, and stored centrally in your part exchange appraisal software app. Making it very easy for you to see, the highest bids.
7What hardware do I need to access it?
appraisee’s digital vehicle appraisal software does not require any special devices or gadgets as it is 100% accessible anytime from anywhere through any PC, smartphone, and tablet.
8What is the definition of a part exchange appraisal?
A part exchange appraisal is a formal evaluation of the condition of a secondhand vehicle.
9With this mobile car appraisal software, how do you conduct a vehicle appraisal?
The appraisee digital vehicle appraisal app takes the user step by step through the whole evaluation process, from beginning to end, without leaving any facts out. The program captures all of the data and stores it safely in the cloud.
10Is it only auto appraisal software app or does it include appraisal software as well?
appraisee is both a mobile app and software that can be used to manage users and access all appraisal data.
11Is it only an app or does it include vehicle appraisal software?
appraise is a mobile app as well as software for managing users and viewing all appraisal data.
12When using the mobile car appraisal software, how long does it take to send an appraisal?
This is dependent on the speed of your internet connection. In most cases, a thorough appraisal can be sent in within 90 seconds.
13Is it possible to conduct a part-exchange digital appraisal on an iPhone or iPad?
Yes, all IOS smartphones and tablets can be used to conduct an vehicle appraisal with the appraisee application.
14Is it possible to do a part exchange digital appraisal on an Android device?
Yes, all Android smartphones and tablets can complete a car appraisal with the appraisee program.
15Is it possible for many individuals to use the same device to do appraisals at our dealership?
Yes, several people can complete auto appraisals on the same device. They must, however, log in with their own account and password.
16Is it possible for me to access my appraisee account from any device?
Yes, you certainly can. The digital vehicle appraisal app is available on a variety of platforms. The user can use any device to browse the web portal and download the software for their tablet or phone.
17To access the appraisee website, what browser do I need?
All major browsers are supported by the appraisee part exchange appraisal software (Internet Explorer, Google Chrome, Safari and Firefox). The dedicated appraisal dashboard can be accessed using any of these browsers.
18Where can I get a copy of the mobile appraisal app?
For IOS and Android, the appraisal app can be downloaded from the app store and the play store, respectively.
19What do I get for the free 30-day trial?
The user will have full access to the appraisee program for the first 30 days of the free trial.
20Is there a place on my computer where I can see all of the appraisal information?
All appraisal information can be viewed on the appraisee dashboard. Users can access all of their previous digital vehicle appraisals and stats.
21During my free trial, how many locations and users will I be able to register?
During the free trial, a company can register two locations and up to ten people.
22What happens once the 30-day free trial period has expired?
You will receive emails from the appraisee team throughout and after the 30-day free trial asking if you would want to try the full version. During the 30-day trial, the customer has the option to upgrade at any moment via the dashboard. However, after the 30-day free trial period has over, you will no longer have access to the appraisee program.
23Is there an appraisee administrator that can keep track of all the locations and cars that are appraised?
Yes. Dealerships, locations, and users can all be added or removed by the super admin.
24Is it possible to add a new user to the system, or must I connect with the appraisee team each time?
Through their appraisee account, the dealership administrator can add users. On the dashboard, this would be accomplished.
25Is it necessary for the appraisal app to be connected to the internet in order to function?
Yes. The device must have access to either Wi-Fi or data in order for the mobile appraisal application to perform.
26 Is the information from my appraisal app that I upload to the cloud safe?
Yes, the evaluation data is stored in a secured cloud that is periodically backed up.
27Is there a way for me to cancel my subscription at any time?
You have the option to discontinue your appraisee subscription at any time. The applications will no longer work on each of the user's platforms after the cancellation.
28Is there a limit to the number of car evaluations a user can perform?
A user's ability to make as many car appraisals as they want once they've enrolled on the system is unrestricted.
29When a part-exchange vehicle appraisal is finished, what happens next?
When a part-exchange vehicle appraisal is completed by a salesperson. The car appraisal is then relayed through the cloud to the sales manager.
30 What payment methods do you allow for this assessment software and how is the appraisee billed?
You will be invoiced on a monthly subscription basis when you sign up. The user can opt out at any moment, but once the working month begins, they will be charged for the entire month. Credit and debit cards from MasterCard, Visa, and American Express are accepted. We also accept PayPal and Stripe as payment methods.
31What kind of client service does appraisee provide?
At appraisee, we believe that the consumer comes first at all times. As a result, we have resources available to assist you with any appraisee-related issues. It's critical to be as well-informed as possible before making a decision, which is why we're here to clear up any potential misunderstandings or questions. We provide support via email, phone, Twitter, and LinkedIn. Details on how to contact the appraisee team can be found on our contact us page.

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